Privacy Policy
TONYKWANG (hereinafter referred to as “we,” “us,” or “our”), the operator of TONYKWANG, respects your privacy and values our relationship with you.
When you visit a store (the “Store”) that we are authorized to establish through our SaaS service provider SHOPLINE (“SHOPLINE”), we may collect and process personal data relating to you (including your employees/representatives or any individuals acting on your behalf). If you browse or make purchases on the Store, we may also collect and process your personal data.
We understand the importance of personal data and are committed to maintaining the integrity and security of the Store. This Privacy Policy describes:
the types of personal data we collect,
how we use that information,
with whom we share it, and
the choices available to you regarding our use of your information.
This Privacy Policy will help you understand the following:
1. What We Collect
We may obtain personal data about you from various sources. We may collect this information when you use our Store, or when you access and/or use our social media/social networking pages (or related shops or corresponding applications), such as Facebook and Instagram.
Our products are available at department stores and other physical retail locations. If you are a registered member of our Store, we may also collect records related to your purchases made at physical retail locations.
When you visit the Store or our social media/social networking pages (or related shops or corresponding applications), we may also automatically collect certain information about your device or usage through cookies, web server logs, web beacons, and similar technologies.
2. Categories of Personal Data You May Provide
The categories of personal data collected by the Store may include:
A. Identification Data
Data identifying an individual (e.g., member name, address, phone number, email address)
Financial identification data (e.g., credit card details or bank account information)
Government-issued identification data (e.g., national ID number, unified business number, tax ID number, passport number)
B. Personal Characteristics
Personal description (e.g., gender, date of birth, size measurements)
C. Social Circumstances
Residence and facilities (e.g., residential address)
Property (e.g., movable property owned or otherwise legally held)
Immigration-related information (e.g., passport, work permit, residency documents)
Lifestyle information (e.g., types of goods/services used and related details)
Membership in charitable organizations or other groups (e.g., participation records in associations, clubs, or other voluntary groups)
3. Information You Provide
You may choose to provide personal data in various ways, such as when you register on our Store, shop on our Store, or interact with us via social media (or related shops or corresponding plug-ins/features).
The types of personal data you may provide (where applicable) include:
Contact information (e.g., name, mailing address, email address, mobile or other phone number, mobile service provider)
Age and date of birth
Gender and preferred language
Username and password
Payment information (e.g., payment card number, expiration date, shipping address, billing address)
Purchase history
Product preferences and communication preferences
4. Content You Provide
This may include photos, videos, reviews, posts, survey responses, and comments.
Information you provide to us when visiting our social media pages may include (for example) your name, profile picture, likes, location, friend list, and other information described on the relevant social media platform or application registration page, or detailed geolocation information when using our mobile application.
We may also collect device identifiers (e.g., MAC address, IP address, or other online identifiers).
You provide your personal data voluntarily. However, if you do not provide certain personal data, you may not be able to access specific services or promotions.
5. Why We Collect Your Personal Data
We collect personal data in order to provide you with products or services, including (without limitation):
Consumer/customer management and services
Consumer protection
Online shopping and other e-commerce services
Verification of identity (e.g., to protect against fraud or other criminal activities)
Resolving disputes (including consumer disputes and intellectual property disputes)
Enhancing secure transaction practices
Debt collection
Informing you of business opportunities, products, services, and updates
Detecting and protecting you and the Store against errors, fraud, or other criminal activity, and monitoring compliance risks
Investigating potential illegal activity relating to personal safety, property safety, or breach of contract
Fulfilling terms and conditions and return/exchange policies
Compliance with legal obligations
Other purposes for which we obtain your consent at the time of collection
6. How We Use Personal Data
We may use the information you provide for the following purposes:
Sending promotional content or other communications
Providing requested information and services
Contacting you to follow up on or confirm orders, appointments, returns, or refunds
Sending other non-marketing communications related to products and services provided to you
7. Processing Your Payments and/or Transactions
We may use your information to:
Create and manage your account (including access to purchase history)
Respond to your inquiries
Personalize advertisements on our Store, social commerce shops, and elsewhere based on your interests and history
Communicate with you and manage your participation in special events, contests, sweepstakes, promotions (if any), surveys, and other offers
Operate and communicate with you through our social networks or mobile applications
Operate, evaluate, and improve our business (including developing new products/services, enhancing existing products/services, managing communications, analyzing product performance, conducting market research, data analytics, and customer relationship management programs, and performing accounting, auditing, and other internal functions)
8. Compliance with Applicable Laws, Industry Standards, and Our Policies
To avoid duplication and ensure accuracy, we may periodically perform data cleansing, linking, or merging of records internally or through our service providers.
We may also use your information in other ways, and we will provide specific notice at the time of collection.
Direct Marketing
If you provide personal data and we intend to use it for direct marketing—such as offering or promoting the availability of our products and/or services—we will confirm, when we first send marketing messages, that you have not opted out of receiving such messages.
If you do not wish to receive marketing communications, you may indicate your preference at the time you first receive the message, or opt out at any time. Where you have provided data and expressly consented, we may use the categories of personal data described in the “Information You Provide” section for direct marketing.
Direct marketing communications may be delivered through various channels, including phone calls, mail, email, SMS, mobile applications, web applications, social commerce stores, and other methods.
If you do not want us to use your personal data for direct marketing, you may opt out by following the procedures described in the “Your Rights and Choices” section below. Upon request, we will stop using your personal data for direct marketing without charging you any fees.
We will use personal data for direct marketing only in accordance with the Personal Data Protection Act of the Republic of China (Taiwan). Our direct marketing may include, without limitation, marketing mail, email, and SMS, as described below.
9. How We Use Cookies and Similar Tracking Technologies
(1) What are “Cookies”?
Cookies are small files stored on your computer, mobile phone, or other smart device when you log in to or browse the Store. Cookies usually contain identifiers, store name, and certain numbers/characters. When you revisit the Store, the Store may recognize your browser via cookies. Cookies may store user preferences and other information.
(2) How We Use Cookies
When you use our Store, we may collect information such as device model, operating system, device identifier, and login IP address through cookies or similar technologies. We may also cache browsing and click data to understand the network environment and improve user experience.
Cookies enable us to recognize you, improve usability, and tailor the Store based on your needs. You can change your browser settings to refuse cookies, but this may affect certain functionalities.
Through cookies and similar technologies, we may identify whether you are an existing user or member without requiring you to log in and re-verify your identity on every page.
(3) How to Manage Cookies
You may manage or delete certain categories of tracking technologies based on your preferences. Many browsers offer “Do Not Track” features. In addition to controls we provide, you can enable or disable cookies in your browser, and most browsers allow you to disable all cookies or only third-party cookies.
By default, most browsers accept cookies, but you can change settings via the browser help menu or device documentation. You may also delete existing tracking technologies by clearing your cache.
Please note that refusing cookies or deleting existing tracking technologies may require you to adjust settings each time you visit, may reduce user experience quality, and may cause some functions to not operate properly.
For details on how SHOPLINE retains and protects personal data, please refer to SHOPLINE’s privacy policy.
10. How We Process, Use, Share, Transfer, and Disclose Personal Data
(1) Processing and Use
Some Store functions may be provided by third-party partners. We may engage partners (including technology service providers) to process certain personal data—for example, payment processors handling your card information to complete transactions; or service providers that facilitate “Know Your Customer” procedures, transaction monitoring, and risk management when using SHOPLINE payments.
We will enter into confidentiality agreements with such providers and define the purposes, duration, and responsibilities of data processing. We will require partners to process data in accordance with our requirements and this Privacy Policy. If you do not agree to such collection, you or your customers may not be able to use certain services.
(2) Sharing
We do not share personal data with third parties unless one or more of the following applies:
As required by you, or with your prior explicit authorization/consent
To fulfill legal obligations
Directly related to national security or defense
Directly related to public safety, public health, or major public interest
Directly related to criminal investigation, prosecution, trial, or enforcement
To protect vital legitimate interests (life, property, etc.) where consent is difficult to obtain
The personal data has been disclosed by you to the public
The data is collected from legally and publicly available sources
Sharing with SHOPLINE and its affiliates:
To provide SHOPLINE products and services, offer recommendations, resolve account issues, and protect safety, you acknowledge and agree that we may share personal data of you and your customers with our affiliates. We will share only what is necessary and for the purposes stated in this Privacy Policy. If sensitive personal data is involved, or if affiliates use the data for different purposes, we will seek authorization/consent again.
Sharing with third-party partners:
We share personal data only for lawful, legitimate, necessary, specific, and explicit purposes, and only to the extent required to provide relevant services. Unless otherwise required by laws/regulations, we do not share personal data that can directly identify you. Many partners may be independent data controllers and may have their own privacy policies and user agreements.
Additionally, the Store may use third-party features or services (including Apps Store apps, payment gateways, or logistics provider apps). These third-party services are not governed by this Privacy Policy, and any information you provide to them is provided directly to their operators. You must comply with their privacy policies/user agreements (if any). We are not responsible for third-party content or their privacy/security practices. Please review third-party policies before providing personal data.
(3) Transfer
In principle, we do not transfer control of personal data to any third party, except:
At the request of the data subject, or with your prior explicit authorization/consent
To fulfill legal obligations
Directly related to national security/defense, public safety/health, major public interest, criminal investigation/prosecution/trial/enforcement
To protect vital legitimate interests where consent is difficult to obtain
Data disclosed by you to the public
Data collected from legally/publicly available sources
Transfers due to changes in business entity after acquisition, merger, reorganization, or bankruptcy
If transfer is necessary, we will inform you of the purpose, type of data, and transferee (and notify you if sensitive information is involved), and obtain your consent unless laws/regulations provide otherwise. The transferee must continue to fulfill personal data obligations under this agreement.
If we declare bankruptcy or cease operations and there is no transferee, we will delete or anonymize your personal data.
(4) Public Disclosure
In principle, we do not disclose your personal data to the public or undefined groups, unless required under our agreement with you or applicable laws/regulations.
(5) Minors
This Store is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent/guardian and believe your child has provided personal data to us, please contact us to request deletion.
11. Your Rights and Choices
We provide you with certain choices regarding the personal data we collect, such as how we use it and how we communicate with you. To update preferences, request removal from our mailing list, or submit a request, please contact us as described below.
12. Email Opt-Out Statement
You may opt out of receiving marketing communications by email at any time by using the unsubscribe link in our emails or by contacting us as described in the “How to Contact Us” section. You may also opt out by emailing us at tonykwang444@gmail.com.
13. Social Media App Opt-Out Statement
To remove or delete our social media applications from your social network account, please follow the instructions provided by the social network platform. For Facebook, please refer to Facebook Help Center instructions.
14. Geolocation Information
When using our mobile application, you may be asked to provide your geolocation through the app. You may choose not to share detailed geolocation data by adjusting location services settings on your mobile device.
15. Withdrawal of Consent
You may withdraw any consent you previously provided or object to the processing of your personal data at any time on lawful grounds. We will apply your preferences going forward. In some cases, withdrawing consent may mean you cannot access certain products or services.
16. Access, Update, and Correction of Personal Data
We may retain and use your information as needed to fulfill the purposes described above. You have the right to request access to, receive details of, update, correct inaccuracies in, and, where applicable, restrict or delete your personal data. In certain cases, local laws may limit access rights. Before granting access or making corrections, we may take reasonable steps to verify your identity.
You may request to view, modify, or delete your personal data by emailing tonykwang444@gmail.com.
17. How We Protect Personal Data
We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal data from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no system is completely secure. We cannot guarantee the security of your information under all circumstances, including during transmission to us or when stored on your mobile device.
For details on how SHOPLINE retains and protects personal data, please refer to SHOPLINE’s privacy policy.
18. How to Contact Us
You may contact us by email at tonykwang444@gmail.com, or through our official social media channels.
